What is a PWA?
AstraChat works as a Progressive Web App (PWA), which means you can install it directly from your web browser -- no app store required. Once installed, AstraChat opens in its own dedicated window without browser tabs, address bars, or other distractions. It looks and feels just like a native desktop application.
Benefits of installing as a PWA
- Own window -- AstraChat runs in a standalone window, separate from your browser. You can switch to it from your Dock (Mac) or Taskbar (Windows) just like any other app.
- Desktop notifications -- Receive push notifications for new messages and conversation assignments, even when the app window is minimized.
- Quick launch -- Launch AstraChat from your Dock, Taskbar, Start Menu, or Launchpad without opening a browser first.
- Automatic updates -- The app updates itself automatically whenever improvements are deployed. You never need to manually update or reinstall.
Tip: Installing AstraChat as a PWA is the recommended way to use the platform on your desktop. It keeps AstraChat always accessible and reduces the chance of accidentally closing it among your browser tabs.
Install on Mac -- Google Chrome
Steps
- Open Google Chrome and navigate to
chat.astranexo.com/app. - Look for the install icon in the address bar -- it looks like a monitor with a down arrow. Click it. Alternatively, click the three-dot menu (
⋮) in the top-right corner and select "Install AstraChat...". - A dialog will appear asking you to confirm the installation. Click "Install".
- AstraChat will open in its own window and automatically appear in your Dock.
Tip: To keep AstraChat permanently in your Dock, right-click the Dock icon, go to Options, and select Keep in Dock.
Install on Mac -- Safari (macOS Sonoma or later)
Steps
- Open Safari and navigate to
chat.astranexo.com/app. - Click File in the menu bar, then select Add to Dock. You can also click the Share button in the toolbar and choose Add to Dock from the dropdown.
- Optionally customize the name for the app, then click Add.
- AstraChat will appear in your Dock and in Launchpad, ready to launch like any native app.
Note: The Add to Dock feature requires macOS 14 Sonoma or later. If you are running an older version of macOS, use Chrome or Edge instead.
Install on Mac -- Microsoft Edge
Steps
- Open Microsoft Edge and navigate to
chat.astranexo.com/app. - Click the three-dot menu (
⋯) in the top-right corner. - Go to Apps and select Install AstraChat.
- Click Install in the confirmation dialog.
- AstraChat will open in its own window and appear in your Dock and Applications folder.
Install on Windows -- Google Chrome
Steps
- Open Google Chrome and navigate to
chat.astranexo.com/app. - Look for the install icon in the address bar -- it looks like a monitor with a down arrow. Click it. Alternatively, click the three-dot menu (
⋮) in the top-right corner, go to "Save and share", and select "Install AstraChat...". - Click "Install" in the dialog that appears.
- AstraChat will open in its own window and a shortcut will be added to your Start Menu.
Tip: To keep AstraChat pinned to your Taskbar for quick access, right-click the Taskbar icon while the app is running and select Pin to taskbar.
Install on Windows -- Microsoft Edge
Steps
- Open Microsoft Edge and navigate to
chat.astranexo.com/app. - Click the three-dot menu (
⋯) in the top-right corner. - Go to Apps and select Install AstraChat.
- In the installation dialog, you can choose to pin to taskbar, pin to Start, and create a desktop shortcut. Select your preferred options.
- Click Install. AstraChat will open in its own dedicated window.
Managing Your Installed App
Once you have installed AstraChat as a PWA, it behaves just like a native desktop application. Here is what you should know:
Key things to know
- Automatic updates -- The PWA updates itself automatically whenever changes are deployed to AstraChat. You never need to manually download or install updates. Simply close and reopen the app to pick up the latest version.
- Desktop notifications -- Notifications work just like a native app. Make sure you allow notifications when prompted so you receive alerts for new messages and conversation assignments.
- Window management -- You can resize, reposition, minimize, and maximize the AstraChat window however you like. Your window position is remembered between sessions.
- Same data everywhere -- All your conversations, settings, contacts, and data are the same whether you access AstraChat from the installed app or from a browser tab. Everything stays in sync.
Tip: If notifications are not appearing, check your operating system's notification settings to make sure AstraChat (or the browser it was installed from) is allowed to send notifications.
Uninstalling
If you need to remove the installed AstraChat app, the process depends on the browser you used to install it:
Chrome (Mac and Windows)
Open the AstraChat app, click the three-dot menu in the title bar, and select Uninstall AstraChat. Confirm the removal when prompted.
Safari (Mac)
Drag the AstraChat icon from your Dock to the Trash. You can also remove it from Launchpad by holding the Option key and clicking the X button that appears on the app icon.
Edge (Mac and Windows)
Open the AstraChat app, click the three-dot menu (⋯) in the title bar, go to App Settings, and select Uninstall. Confirm the removal when prompted.